(a) Web Site Owner. DKH Novelties, LLC (“the Company”) is the owner of this website ("the Site”). The
Company can be contacted by mail at P.O. Box 83002 San Diego, CA 92138, by phone at (858) 336-2159,
or by e-mail at [email protected] This online privacy notice discloses the Company information practices for the
Site, including what type of personal identifiable information is requested in order to make a purchase, how the
information is used, and with whom the information is shared.
(b) Anonymous Web Site Visits. In general, you can visit on the Site without disclosing any personal
information. The Company does not keep track of the domains from which people visit us.
(c) Website Transactions. At times, the Company will need personal information regarding a customer or a
prospect. For example, to process an order, the Company may need to know a customer's name, mailing
address, e-mail address and credit card details. It is the Company's intent to inform you before the Company
collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not
wish to have this information used as a basis for further contact with you, the Company will respect your
2. Personal Information That May Be Collected
(a) Identifying Information. In order to make a purchase, the Company will request a user to provide certain
personal identifying information, which may include: name, postal address, email address, telephone number,
method of payment, and, if applicable, credit card number. The Company may request additional information
necessary to establish and maintain customer's account.
(b) Service Quality Monitoring. Some website transactions may require a customer to telephone the
Company, or the Company to call the customer. The Company will not contact you by telephone without your
prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order.
(c) Information from Children. The Company does not sell products or services for purchase by children, and
will not collect or post information from a child under the age of 18 without the involvement of a parent or
(d) Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer
should promptly notify the Company in order to enable the Company to cancel the lost or stolen information and
to update its records with a changed credit card and/or password.
(e) Links to Other Websites. The Site may contain links to other websites. The Company is not responsible
for the privacy practices or the content of those other websites.
3. Uses Made of the Information
(a) Limited Uses Identified. Without customer's prior consent, the Company will not use your personal
identifiable information for any purpose other than that for which it is submitted. The Company uses personal
identifiable information to reply to inquiries, handle complaints, provide operational notices and in program
record-keeping. The Company also processes billing and business requests related to Site participation.
(b) Marketing Uses. Unless customer opts out, the Company reserves the right to provide customer with
information about the Site, Company products and services, and related information in which customer has
indicated an interest.
(c) Stored Information Uses. The Company may store and retains the information provided by the customer.
Stored information is used by the Company to support customer interaction with the Site; to deliver customer
purchases; and/or to contact customer again about other Company services and products.
4. Disclosure of the Information
(a) Within Corporate Organization. The Company may share your personal information among agents and
employees within the Company corporate organization.
(b) Marketing Analysis by Third Parties. The Company reserves the right to disclose to third parties personal
information about customers for marketing analysis; however, any information disclosed will be in the form of
aggregate data that does not describe or identify an individual customer.
(c) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be
subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.
5. Use of Computer Tracking Technologies
(a) No Tracking of Personal Information. The Site is not set up to track, collect or distribute personal
information not entered by visitors and therefore does not respond to Do Not Track (DNT) signals. However,
some third-party sites do keep track of your browsing activities when they serve you content, which enables
them to tailor what they present to you. If you are visiting such sites, your browner may allow you to set a DNT
signal so that third parties (particularly advertisers) know you do not want to be tracked. Through website
access logs the Company may collect clickstream data and HTTP protocol elements, which generate certain
kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is
used for internal purposes by technical support staff for research and development, user analysis and business
decision making, all of which provides better services to the public. The statistics garnered, which contain no
personal information and cannot be used to gather such information, may also be provided to third parties.
information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier
that a website can transfer to customer's hard drive through customer's browser. The cookie is then stored on
customer's computer as an anonymous tag that identifies the customer's computer, but not the customer.
Cookies may be sent by the Company or its third-party vendors. Customer can set its browser to notify
customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer
may also set its browser to turn off cookies; however, some websites may not then work properly.
(c) Use of Web Beacon Technologies. The Company may also use Web beacon or other technologies to
better tailor its website(s) to provide better customer service. If these technologies are in use, when a visitor
accesses these pages of the website, a non-identifiable notice of that visit is generated which may be
processed by the Company or by its suppliers. Web beacons usually work in conjunction with cookies. If
customer does not want cookie information to be associated with customer's visits to these pages, customer
can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to
these pages, but the notices they generate cannot be associated with other non-identifiable cookie information
and are disregarded.
(d) Collection of Non-Identifiable Information. The Company may collect non-identifiable information from
user visits to the Site in order to provide better customer service. Examples of such collecting include: traffic
analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring
visitor activity on the Site; website and system administration; user analysis; and business decision making.
Such information is sometimes known as "clickstream data" The Company or its contractors may use this data
to analyze trends and statistics.
(e) Collection of Personal Information. The Company collects personal identifying information from a
customer during a transaction. The Company may extract some personally identifying information about that
transaction in a non-identifiable format and combine it with other non-identifiable information, such as
clickstream data. This information may be used and analyzed only at an aggregate level (not at an individual
level) to help the Company understand trends and patterns. This information is not reviewed at an individual
6. Information Security
(a) Commitment to Online Security. The Company employs physical, electronic and managerial procedures
to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever
transmitted or received online. Personal information is accessible only by staff designated to handle online
requests or complaints, or to process transactions.
(b) No Liability for Acts of Third Parties. The Company will exercise all reasonable efforts to safeguard the
confidentiality of customer personal information. However, transmissions protected by industry standard
security technology and implemented by human beings cannot be made absolutely secure. Consequently, the
Company shall not be liable for unauthorized disclosure of personal information due to no fault of the Company
including, but not limited to, errors in transmission and unauthorized acts of Company staff and/or third parties.
the the Site for thirty (30) days prior to the implementation of such change.
(b) Opt-Out Right. Customer and/or prospective customer has the right at any time to cease permitting
personal information to be collected, used or disclosed by the Company and/or by any third parties with whom
the Company has shared and/or transferred such personal information. Right of cancellation may be exercised
by contacting the Company via e-mail at [email protected] After processing the cancellation, the Company will
delete customer or prospective customer's personal information from its database.
8. Access Rights to Data
(a) Information Maintained by the Company. Upon customer's request, the Company will provide a
reasonable description of customer's personally identifiable information that the Company maintains in its data
bank. The Company can be contacted by e-mail at [email protected]
(b) Corrections and Changes to Personal Information. Help the Company to keep customer personal
information accurate. If customer's personal information changes, or if customer notes an error upon review of
customer information that the Company has on file, please promptly e-mail the Company at [email protected]
and provide the new or correct information.
(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint
acceptance of the Company practices described in this policy statement. Any dispute over privacy between
customer and the Company is subject to the provisions of this notice and to the Company's Website Terms and
Conditions which is hereby incorporated herein and which can be read here.